How does the onboarding process work?

If you work efficiently, the onboarding process can be completed in as little as 3 weeks. There are 3 phases to our process, and below we will outline what happens at each phase, and what steps you can expect to take over the next couple of weeks as we help you become familiar with the DIBS process.

Phase 1

Pay the Startup Fee -

Getting started with DIBS requires an initial $1,500.00 investment. This fee includes your first three DIBS cases, all training materials, a one-year license to the IDB (DIBS) software, the work to digitize your brackets, two practice cases, and a personal DIBS specialist to assist you through the first month of the DIBS process. 

Create an Account -

It is necessary to create an account so you can access your DIBS dashboard. Once you’re logged into your dashboard, you can submit cases, view and approve cases, and pay your monthly invoices.

Ship Us Your Brackets with Part Numbers -

This is the longest step in the process to get started with DIBS. The quicker you send in your brackets, the quicker you can bond your first case. You will need to submit all bracket part numbers and send in four full sets of your brackets. 3 of the 4 sets we will use on your first 3 cases, the 4th set we will keep on site for testing as we calibrate our 3D printers.

Note: If you mix and match different bracket prescriptions  (i.e. ceramic vs metal, torques, hooks, slot size, etc.), we can eventually scan and digitize all of them, but at the beginning it is best to start with just one full unified set.

Fill out DIBS Doctor Preferences Form -

This form helps us understand how you would like us to setup your cases. This is by no means a guarantee that our techs will create a perfect setup, so please don’t blindly approve cases. Spend the necessary time to review and adjust brackets before you approve a case.

Phase 2

Complete Software Training and Tutorials -

Once you’re able to master our software and manipulate bracket placement, approving cases will be become quick and easy. In this step you will download the DIBS software, go through tutorials, and watch training videos. You may be familiar with a program called ClinCheck. The DIBS software is similar in some ways, but very different in others. Please take the necessary time to become familiar with our DIBS software as it will greatly help you to approve cases in the future.

Connect Intraoral Scanner to OrthoSelect -

OrthoSelect is registered with all the major intraoral scanner companies. We have simple instructions to help you set up your account to easily and directly send your intraoral scans to OrthoSelect.

Bond a Practice Case -

Before you bond your first DIBS case, it is important to first practice at least twice on 3D printed upper and lower arches. This will help you feel confident that when the time comes to bond your first real case you will be ready to use our DIBS trays. 

Phase 3

Complete Rx Form Tutorial -

Doctors sometimes have trouble navigating our Rx form. Your DIBS specialist will walk you through the Rx form as you submit your first case, but we ask that you complete the Rx Form Tutorial prior to the walkthrough so you feel comfortable submitting more Rx forms in the future.

Submit First Case -

After all the previous steps are completed, you will then be ready to submit your first case. Your DIBS specialist will walk you through the process of submitting your first case and will answer any questions that you might have. 

Approve First Case -

Once you have submitted your first case, please allow 48 hours for OrthoSelect to complete the pre-approval work, then your DIBS Specialist will walk you through the process of approving a case.

Provide Feedback on First Case -

After submitting your first case, we want to hear about how it went. In order to make sure that you’re confident using DIBS, we require that you provide us with feedback before submitting your second case. We want to know what problems you experienced, what your patient thought about it, etc. so we know how to best help you moving forward. Once you have provided us with feedback we will allow you to submit your next DIBS case.

We realize that this is a lot of information. We have lost doctors in the past because we have not always been clear with our expectations. Many doctors have expected DIBS to be a quick and easy process. We just want to make you aware that it takes time if you want to eventually be successful using our DIBS product. Although it usually takes a couple weeks to overcome the learning curve, the results are well worth the training and effort. If you understand what it takes to be a DIBS doctor and feel that you fit the build, please click the button below to sign up and let’s get started.