How does onboarding work?

The onboarding process can be completed in as little as 3 weeks. There are 3 phases to the process. Below we outline what happens at each phase, and what steps you can expect to take. This will lay the foundation needed before you begin submitting DIBS case.

Phase 1

Pay the Startup Fee -

Getting started with DIBS requires an initial $1,500.00 investment. This fee includes your first three DIBS cases, all training materials, a one-year license to the IDB (DIBS) software, the work to digitize your brackets, two practice cases, and a personal DIBS specialist to assist you through the first month of the DIBS process. 

Create an Account -

It is necessary to create an account so you can access your DIBS dashboard. Once you’re logged into your dashboard, you can submit cases, view and approve cases, and pay your monthly invoices.

Ship Us Your Brackets with Part Numbers -

This is the longest step in the process. The quicker you send in your brackets, the quicker you can bond your first case. You will need to submit all bracket part numbers too, plus send in four full sets of your brackets. 3 of the sets we will use on your first 3 cases. The 4th set we keep on file for periodic testing and calibration of our 3D printers.

Note: If you mix and match different bracket prescriptions  (i.e. ceramic vs metal, torques, hooks, slot size, etc.), we can eventually scan and digitize all of them, but in the beginning, it is best to start with just one full unified set.

Fill out DIBS Doctor Preferences Form -

This form helps us understand how you would like us to setup your cases. This is by no means a guarantee that our techs will create a perfect setup, so please don’t blindly approve cases. Spend the necessary time to review and adjust brackets before you approve a case.

Phase 2

Complete Software Training and Tutorials -

Once you’re able to master our software and manipulate bracket placement, approving cases will be become quick and easy. In this step you will download the DIBS software, go through tutorials, and watch training videos. You may be familiar with Invisalign’s ClinCheck program. The DIBS software is similar in some ways, but very different in others. Please take the necessary time to become familiar by carefully and thoroughly watching the training videos and completing the tutorials. This is a necessity for when the time comes to begin approving your cases.

Connecting your Intraoral Scanner with OrthoSelect -

OrthoSelect is registered with all the major intraoral scanner companies. We have simple instructions to help you set up your account to easily and directly send your intraoral patient scan files to OrthoSelect.

Bond a Practice Case -

Before you bond your first DIBS case, it is important to first practice at least twice on a 3D printed model (both upper and lower arches). This will help you feel confident when the time comes to bond your first real case. 

Phase 3

Complete Rx Form Tutorial -

Doctors sometimes have trouble navigating our Rx form. Your DIBS specialist will walk you through the Rx form as you submit your first case, but we ask that you complete the Rx Form Tutorial prior to the walkthrough so you feel comfortable submitting more Rx forms in the future.

Submit First Case -

After all the previous steps are completed, you will then be ready to submit your first case. Your DIBS specialist will walk you through the process of submitting your first case and will answer any questions that you might have. 

Approve First Case -

Once you have submitted your first case, please allow 24 to 48 hours for OrthoSelect to complete the initial case setup, then your DIBS Specialist will walk you through the process of approving the case.

Provide Feedback on First Case -

Once you have bonded that first case, we want to hear about from you. There is a short feedback form that needs to be filled out before submitting any subsequent cases.

Why is all this necessary?

We realize this onboarding process may seem lengthily and a bit of an overkill. However, we have lost doctors in the past because we have not always been clear with our expectations. That is why we have outlined the initial onboarding process above. If you’re still with us, let’s continue.